legal notice

The present Terms and Conditions are concluded between MAISON BULLES, SAS with a capital of 19 500 € registered in the RCS of Paris under the number 821 285 129, having its head office at 7 rue Greffulhe, 75008 Paris, and any person who has made a purchase on the website, hereinafter referred to as “the Customer”. Any purchase on the site automatically involves the acceptance of the entirety of these conditions of which the Customer acknowledges having taken knowledge before his order.

Article 1 : Capacity of the buyer

The Customer who buys on the site declares to be legally capable of committing himself under these general conditions of sale.

Article 2 : Products and Prices

The main characteristics of the Products and notably the specifications, illustrations and prices are presented on the Site. It is the Customer’s responsibility to take this into account before purchasing. The prices of the Products are indicated in € and include all taxes. MAISON BULLES reserves the right to modify them without notice. In any case, the Products will be charged to the Customer on the basis of the prices in force at the time of the validation of the Order.
The prices indicated do not include the delivery costs that will be charged in addition, under the conditions indicated on the website and calculated before the Order is placed. The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.

Article 3 : Order

The order is validated once the payment has been accepted by MAISON BULLES. MAISON BULLES reserves the right to refuse an order if the customer already has a dispute with MAISON BULLES. MAISON BULLES commits to honor the orders received, only within the limits of available stocks.

Article 4: Payment and Protection of bank transactions

Once the Client validates his/her order, he/she accepts the entirety of the General Conditions of Sale. The Customer pays on the site
– by credit card (CB, Visa or Mastercard) via the secure payment platform Stripe.MAISON BULLES entrusts the security of its transactions to the provider Stripe. The banking data circulate on the Internet only in encrypted form, that is to say that they are coded in such a way as to make them totally unreadable and are thus never kept by MAISON BULLES.

Article 5: Promotional codes

Promotional codes only apply to the basic prices that are not discounted. Promotional codes cannot be combined with each other or with vouchers. Promotional codes can be used once per customer account unless otherwise instructed by MAISON BULLES. These codes are not refundable during an exchange.

Article 6: Shipping and Delivery

Orders are processed as soon as possible so that packages are shipped within 48 hours after receipt of your payment, but this period may be extended to 5 working days during periods of high commercial activity.

  • Delivery in Metropolitan France, Andorra and Monaco
    The standard shipping method is Colissimo delivered without signature. Your order is delivered to your home within 2-3 days after shipment. This service is charged at 6 € TTC for any order under 60 € TTC. Shipping costs for Metropolitan France, Andorra and Monaco are free for any order over 60 € TTC.
    A link will be provided to you as soon as possible allowing you to follow online the delivery of your package.
  • Delivery in the DOM-TOM and in the European Union
    The standard shipping method is Colissimo delivered without signature. Your order is delivered to your home within 2-4 days after shipment. This service is charged 10 € TTC.
  • International delivery
    Your order is shipped via international carriers and is delivered to your home within 5-6 days after shipment. This time is indicative and does not take into account the possible examination by the customs service. This service is invoiced at 20 € TTC.

Article 7: Transfer of ownership and transfer of risks

The Products remain the full property of MAISON BULLES until the reception of the total amount due paid by the Customer, whatever the delivery date of the Products.
According to the article L. 216-4 of the French Consumer Code, whatever the date of the transfer of ownership of the Products, the transfer of the risks of loss and deterioration of the Products will only be realized when the Customer takes physical possession of the Products, that is to say, upon delivery. The Products travel at the risk of MAISON BULLES.

Article 8 : Return and Exchange

The Customer has a period of 14 days from the day he receives his order to exercise his right of withdrawal without giving any reason. According to the article L.121-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of goods that have been unsealed by the Customer after delivery and that cannot be returned for reasons of hygiene or health protection (e.g. care products, make-up…). Any goods returned to MAISON BULLES in contradiction with the article L.121-28 of the Consumer Code will be sent back to the Customer at the expense of MAISON BULLES without the Customer being able to demand any compensation.
To exercise the right of withdrawal, the Customer must notify MAISON BULLES (7 rue Greffulhe, 75008 Paris – of his decision to withdraw before the expiration of the deadline by means of an unambiguous statement (e.g. letter sent by post or email). The Customer can use the model withdrawal form below:
(Please complete and return this form only if you wish to withdraw from the contract).
To the attention of MAISON BULLES, 7 rue Greffulhe, 75008 Paris, :
I/We (*) hereby notify you/us (*) of my/our (*) withdrawal from the contract for the sale of the goods (*) below:
Ordered on (*)/received on (*) :
Name of consumer(s) :
Address of consumer(s) :
Signature of consumer(s) (only if notifying this form on paper):
(*) to be completed.
In case of withdrawal by the customer, MAISON BULLES will reimburse the amount of the order, including the shipping costs (except for the additional costs resulting from the fact that the customer has chosen a more expensive shipping method than the standard one proposed by MAISON BULLES) at the latest fourteen days from the day MAISON BULLES is informed of the withdrawal decision.
MAISON BULLES may defer the refund until receipt of the returned products or until the customer has provided proof of shipment of the products, whichever comes first.
MAISON BULLES will proceed with the refund using the same payment method as the one used for the initial transaction, unless the Customer expressly agrees to a different method and that this refund does not incur any costs for the Customer.
The Customer will have to return the goods to MAISON BULLES, 7 rue Greffulhe, 75008 PARIS, at the latest fourteen days after the Customer has communicated his decision to withdraw. This period is considered to be respected if the Customer sends back the goods before the expiration of the fourteen days period.
The Customer shall bear the direct costs of returning the goods.
The responsibility of the Customer is only engaged with regard to the depreciation of the good resulting from handling other than those necessary to establish the nature, the characteristics and the good working order of this good.

Article 9: Limitation of liability

MAISON BULLES will not be responsible for any indirect damages, special damages or incidents resulting from negligence, failure or clumsiness of the Client, or resulting from a misuse by the Client of any of the products offered for sale on the website
Regarding the access to the website, the consultation of the website, the ordering process, the payment, the delivery and the service, MAISON BULLES has only an obligation of means. MAISON BULLES cannot be held responsible for any inconvenience or damage inherent to the Internet network, including any disruption of the connection or any intrusion of computer viruses. Furthermore, MAISON BULLES is not responsible for any event qualified as force majeure according to the jurisprudence of the Court of Cassation. Finally, the responsibility of MAISON BULLES is limited to the amount of the customer’s order.

Article 10 : Legal guarantee

The products sold on the site are subject to the legal guarantee of conformity stated by articles L.217-4 and following of the Code of consumption and to the guarantee against the hidden defects stated by articles 1641 and following of the Civil code.

  • Legal guarantee of conformity
    Article L. 217-4 of the French Consumer Code: The seller delivers goods in conformity with the contract and is responsible for any defects in conformity existing at the time of delivery. He is also responsible for defects in conformity resulting from the packaging, the assembly instructions or the installation when the latter has been put at his charge by the contract or has been carried out under his responsibility.
    Article L. 217-5 of the French Consumer Code: The goods conform to the contract:
    1° If it is fit for the purpose usually expected of a similar good and, where appropriate :
    – if it corresponds to the description given by the seller and has the qualities that the latter has presented to the buyer in the form of a sample or model;
    – if it presents the qualities that a purchaser can legitimately expect taking into account the public declarations made by the salesman, by the producer or by his representative, in particular in publicity or labelling;
    2° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.
    Article L. 217-12 of the Consumer Code: The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
  • Guarantee of defects of the thing sold
    Article 1641 of the Civil Code: The Seller is bound by the warranty for hidden defects of the thing sold which make it unfit for the purpose for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would have given only a lower price, if he had known about them.
    Article 1648 of the Civil Code: The action resulting from redhibitory defects must be brought by the buyer within two years of the discovery of the defect.
    When he acts in legal guarantee of conformity, the Customer :
    – has a period of two years from the delivery of the goods to act;
    – may choose between repair or replacement of the good, subject to the cost conditions provided for in Article L.217-9 of the Consumer Code;
    – is exempted from proving the existence of the lack of conformity of the good during the twenty-four months following the delivery of the good.
    The legal guarantee of conformity applies independently of any commercial guarantee that may have been granted.
    The Customer can decide to implement the guarantee against the hidden defects of the sold thing within the meaning of the article 1641 of the civil code and can in this hypothesis choose between the resolution of the sale or a reduction of the selling price according to the article 1644 of the civil code.

Article 11 : Litigation – Complaint – Information

If you have a question, a complaint or need information about the online sales conditions set up by MAISON BULLES, please contact the Customer Service by email at the following address:

Article 12: Respect of privacy

All the personal data communicated by the Customer on the website are subject to computer processing for the treatment and delivery of orders. These data are exclusively reserved to MAISON BULLES.
In accordance with the law “informatique et libertés” n°78-17 of January 6, 1978, the processing of the Customer’s personal data is subject to a declaration to the CNIL and the Customer has the right to access, modify, rectify and delete data concerning him/her by contacting MAISON BULLES, 7 rue Greffulhe, 75008 Paris –
The Client can subscribe to the newsletter of MAISON BULLES and thus choose to be regularly informed of the offers proposed. The Client can, at any time, unsubscribe by clicking on the link provided for this purpose on each newsletter.

Article 13 : Applicable law

The Client accepts and fully acknowledges that French law governs these Terms and Conditions of Sale, as well as any dispute or litigation that may arise between the Client and MAISON BULLES. Furthermore, the Internet user (or the Client) accepts that in case of a dispute, following a visit or a purchase on, the French courts are recognized as competent.

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